Cancellation before arrival
- ILSC will refund all alternative accommodations fees paid in advance, if the visa is denied by the Canadian Government, provided notice of the cancellation is received 30 days before the scheduled alternate accommodation start date.
- Alternative Accommodation cancellation made more than 30 days prior to check-in, ILSC will refund 100% of your rent.
- Alternative Accommodation cancellations made less than 30 days prior to check-in will be charged the lesser of 4 weeks accommodation or actual time booked by ILSC. ILSC will also retain the non-refundable placement fee, damage deposit and amenities fee.
- Amenities Fee and Security Deposit must be paid directly to GEC within 3 days of receiving the booking confirmation. GEC will repay the entire Security Deposit directly to the student within 14 days of the end of the tenancy, if no damaged is caused to the unit.
Cancellation after arrival
- If you wish to cancel your stay at GEC VIVA TOWER, a minimum 30 days written notice before original check-out date is required to process a refund.
Cancellation before moving in:
- Cancellation notice 30 days or more before the Move-In Date: The Amenities Fee will not be refunded. The Security Deposit and any rent paid will be refunded.
- Cancellation notice less than 30 days before the Move-In Date: The Amenities Fee and the Security Deposit will not be refunded. Any rent paid will be refunded.
Cancellation after moving in:
- Cancellation notice 60 days or more before moving out: The Amenities Fee will not be refunded. If the Tenant pays a weekly rate, rent may be recalculated to reflect the new tenancy duration and applied to the last 60 days of the remaining tenancy. The Security Deposit will be refunded.
- Cancellation notice less than 60 days before moving out. The Amenities Fee will not be refunded. Rent will be required for 60 days following the date the Manager receives the notice. If the Tenant pays a weekly rate, rent may be recalculated to reflect the new tenancy duration and applied to the amount required for 60 days. The Security Deposit will be refunded, only if the Manager receives the aforementioned rent required for 60 days.
